Call Center Times May Newsletter, by Nosa Eke
Wrap your head around the following: Only a few consistent practices are required for career success. The same few mistakes lead to most career failures. The American poet and playwright Edna St. Vincent Millay once said: “It’s not one damned thing after another. It’s the same damn thing, over and over.” Most, especially those starting… Read More Career Success Comes From Slaying a Few Dragons
LinkedIn Desktop Redesign Explained…Visually, by Donna Serdula
Free eBook: Call Centers for Dummies – 2nd Edition
April 2017 Call Centre Times Newsletter – Call Centre Times April 2017 Newsletter
With news media chomping at the bit to deliver sensationalism and support causes that will endear readers and thus get them engaged, a disgruntle employee can do a lot of damage to a company’s reputation. Currently, Canadian banks are taking public lashings from news media across the country. Bank employees are claiming they are forced… Read More Is Sales a Dirty Game or Are The Wrong People Trying to Do It?
For copy of Hays 2017 Salary guide click here: Hays 2017 Salary Guide Salary Guide Key Highlights: 62% of employers say they believe business activity will increase in 2017 81% of employers say the skill shortage has negatively impacted their business activity 31% of employers say the economy will strengthen in the coming year 35%… Read More Hays 2017 Salary Guide